FAQs
Product & Usage
1. How should I take my supplements?
Follow the recommended serving size on the packaging. Gummies should be chewed, while powders mix best with water or juice.
2. Can I take multiple supplements together?
Yes, but it's best to check if the ingredients complement each other. If unsure, consult a healthcare professional.
3. How long does it take to see results?
Results vary depending on individual factors, but consistency is key. Many people notice benefits within a few weeks.
4. Are your supplements suitable for everyone?
Our products are designed for general wellness, but if you have specific health conditions or are pregnant, consult a doctor before use.
5. How should I store my supplements?
Store in a cool, dry place away from direct sunlight. Keep out of reach of children for safety.
Shipping & Delivery
1. How long does shipping take?
Orders are processed within 1 business days. Shipping times are usually 3-4 business days.
2. How do I track my order?
Once your order has shipped, you’ll receive a tracking number via email. You can track your order on our website or with the carrier’s tracking system.
3. Do you offer free shipping?
Yes! We offer free shipping on orders over £45.
4. Can I cancel or modify my order?
If your order has not been shipped, you may request a modification or cancellation by contacting us at contact@zenwil.com.
Returns & Refunds
1. What is your return policy?
We offer hassle-free returns within 30 days of delivery. The item must be unused and in its original packaging.
2. How do I return an item?
Contact our support team at contact@zenwil.com with your order number, and we’ll guide you through the return process.
3. When will I receive my refund?
Refunds are processed within 5-7 business days after we receive the returned item.
Other Inquiries
1. How can I contact customer support?
Our team will get back to enquiries with 48 hours via email at contact@zenwil.com or through our contact form here.
2. Do you offer wholesale or bulk discounts?
Yes! For wholesale inquiries, please reach out to us at contact@zenwil.com.